Who is this article for?

Users who want answers to common questions about supply chain visibility and mapping.

No elevated permissions are required.

This guide provides answers to frequently asked questions about supply chain visibility and supplier mapping.

1. Who can see my supply chain?

Once you have accepted the product request, your customers will be able to see the supply chain of your direct and indirect suppliers. You can see fully down the chain, but you only have visibility of the customer above you one level up. Only those companies that you have accepted a product link from can see your supply chain.

2. Can I map my indirect suppliers?

You are only able to map to your direct suppliers. This ensures that Authenticate captures self‑declared and confirmed supply chain information.

3. What if I have thousands of suppliers for one product?

If you have many suppliers for a single product, please contact Authenticate. They may be able to help you action this as efficiently as possible.