Managing a specification request
Who is this article for?
Suppliers who need to receive and respond to specification requests in the Supply Chain platform.
No elevated permissions are required.
This article explains how suppliers receive specification requests and how to accept or reject them in the Supply Chain platform.
1. Receiving a specification request
You, or the contact selected from your company by your customer, will receive an email with the product specification request and the due date.
If you are already a member of the platform, log in and you will see a task on your homepage. You will be asked initially to accept the product link that your customer has sent you if you have not already done so.
If you are not already a member of the Supply Chain platform, please register to receive your user credentials and access your company profile.
2. Accepting or rejecting a specification
You will receive a separate specification request for each product you supply to a customer where they want to record a specification.
- Click on View request to see the details of the request.
- You can then preview the specification data before you select Accept to start completing the data or Reject if you are unable to accept the request.
- If you select Reject, the customer will receive a notification saying you have declined to complete the request.