Getting started with specification requests
Who is this article for?
Suppliers who want to understand how to respond to specification requests.
No elevated permissions are required.
This article introduces the specification module in the Supply Chain platform and explains how suppliers can access and respond to specification requests.
1. Introduction
The Supply Chain platform has a specification module designed to help customers and suppliers exchange agreed production information.
- Customers set up a template within the platform, indicating what information they require, and then issue specification requests to suppliers.
- Suppliers receive these requests as a notification email and a task within the platform. As a supplier, you can see all the specification requests as part of your homepage feed, and they can be responded to by clicking on the task and completing all the relevant product details.
If you supply the same product to multiple customers, you only need to complete the data once and you can copy it into each subsequent specification request.
This document sets out for suppliers how to access and respond to specification requests and complete any corrective actions requested by the customer.
Note: This document does not detail what information should be provided in each of the technical specification fields as this will be agreed by you and the customer outside of Supply Chain.