Who is this article for?

Users seeking the latest platform updates and improvements.

No elevated permissions are required.

This article provides a clear overview of the latest updates released for the Authenticate platform.

1. Assessment scheduler

A new feature has been introduced to support users in scheduling on‑site or third‑party assessments. This workflow enables structured, back‑and‑forth data collection between all parties involved.

1.1. How the workflow operates

• Available dates request – Users send suggested dates to a supplier for an audit or assessment.
• Supplier response – Suppliers receive an email/task prompting them to confirm availability or propose alternative dates.
• Review dates & request proposal – Once the supplier responds, assignees can request a proposal from a third‑party auditor.
• Provide third‑party proposal – The selected auditor can submit a proposal and attach supporting documents.
• Approve proposal – Proposals can be approved or returned with a request for changes.
• Schedule assessment – Once approved, the third‑party assessor is notified to schedule the assessment for the confirmed dates.

Coming next release:

• Users will be able to schedule an assessment directly after requesting dates from the site, without requiring a third‑party assessor.
• Requests can be closed if dates or proposals cannot be progressed.

If you are interested in accessing this feature or would like more information, please contact your Authenticate client services manager.

2. Fixes and improvements

2.1. Assessments

• Fixed an issue where attachments, comments, and observations were not appearing for sub‑questions.

2.2. Certificates

• Added validation to ensure manual certificates include at least one attachment with a valid file type.

2.3. Company / site profile

• Improved performance when viewing companies with many sites by reducing the number of data calls.

2.4. Documents

• Added display of the dates when requested documents were provided, visible within request details.

2.5. General

• Updated user authentication method for React applications (work in progress).

2.6. Products

• Added pagination to product categories containing more than 250 products to improve loading times.

2.7. Quality record

• Fixed an issue where the assignee field became incorrectly disabled when adding multiple records consecutively.

2.8. Specifications

• Updated the specification listings page so the product filter is now single‑select, preventing errors caused by selecting too many items when using “select all”.

2.9. Task outbox

• Updated the naming of self‑assessment task types to make them more descriptive of their current state.