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Users seeking a clear, structured summary of the latest platform updates.

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This article summarises the updates planned for release in Week 1, April 2022 on the Authenticate platform.

1. Assessments

• The name of the user who raised a corrective action is now shown in the details view for improved traceability.
• [Fix] Resolved an issue preventing users from being selected when sending an external assessment for secondary review.
• [Fix] Updated the section score on the individual scorecard to display a percentage rather than a raw score with a % symbol, which previously caused confusion.

2. User notifications

Notification priorities have been introduced to help users quickly identify the importance of each alert.

• Low – Item approved by customer; self‑assessment passed.
• Medium – Supplier not mapping; supplier product sites updated.
• High – Request rejected; accepted product link removed; self‑assessment failed.
• Info – Item completed; customer reviewed and completed returned item; pending request rescinded; all documents read and request auto‑completed.
• AIS – Authenticate system notifications.

3. Product specification

• Validation for product standard photos now requires an image file type, ensuring correct display on the specification review page.

4. Supply chain mapping

• The supply chain flow diagram has been restored.
• Search performance for companies and sites has been improved.
• Labels when adding a new supplier have been updated to clarify whether the supplier is being mapped or declared.
• The [...] menu button has been replaced with a “… more” link on supplier overviews, providing clearer access to edit or rescind/remove actions.
• [Fix] Product mapping tasks are no longer closed when a supplier attempts to map their product to itself, preventing invalid circular links.
• [Fix] The ability to remove a customer link has been restored. Removing a customer removes your product from all their supply chains.

5. Document management

• The document upload journey has been updated so users can choose the document type after selecting a file.
• Document request creation now supports an optional template file that suppliers can download and complete.
• [Fix] Resolved an issue where existing document requests were incorrectly updated when a new document version was created, preventing suppliers from accessing files for open requests.

6. Site actions

• Multiple recipients can now be selected when creating a new non‑conformance.
• [Fix] The “shared by” company name now correctly displays the current owning company rather than the original creator when ownership has been transferred.

7. Supply chain approval overview

• The supply chain approval overview has been restored on the product mapping progress page.
• This shows the number of unique mapped products where the supply chain has been marked as approved (feature‑dependent).

8. System notifications

• A new feature allows Authenticate (AIS) to set system messages for specific time periods.
• Messages appear on the homepage and can be used to notify users of maintenance, releases, or other important updates.

9. Other changes

9.1. Authenticate Admin

• Users added by the AIS client services team on behalf of a customer no longer require re‑approval.

9.2. Certification

• [Fix] Corrected the display of associated logos when editing a manual certificate scheme.