Who is this article for?

Users looking for a clear summary of the latest Authenticate platform updates, particularly mapping enhancements.

No elevated permissions are required.

This article summarises the latest improvements released to the Authenticate platform, including major updates to the supply chain map, hierarchy, logistics, and approval workflows.

1. Supply chain map

• The supply chain map has been moved to its own dedicated tab to support future expansion of hierarchy functionality.
• Clicking a site pin now opens an overview showing:
  • Location
  • Status
  • Function
  • Tier
  • Any associated risk information

2. Supply chain hierarchy

• The hierarchy view now includes an overview panel for each linked supplier product.
• Clicking any supplier in the chain opens an overview showing:
  • Supplier and product details
  • Associated sites
  • Status and risk information
  • A new chain of custody view
• The chain of custody provides a clear path showing how an item moves through the supply chain, including any risks or unapproved suppliers.
• Indirect suppliers are collapsed by default, showing only direct suppliers for a simplified starting view.
• Clicking the pink arrow expands the hierarchy to reveal additional suppliers.

3. Updating the supply chain hierarchy

• A single Add a new supplier button is now available on the overview panel.
• Clicking this opens a pop‑up to add a supplier beneath the selected item.
• Users with self‑declaration permissions can choose whether to request the supplier to map their supply chain.
• New suppliers can be self‑declared at any level of the chain, but only direct suppliers can be asked to map their chain.

4. Supplier type

• A new Supplier Type field is available when adding suppliers (e.g., Grower, Manufacturer, Processor).
• All existing links default to the type Supplier.
• Types can be edited via the supplier overview using the ellipsis menu.

5. Supply chain approval

• Supply chain approval is now visible directly within the supplier overview panel (feature‑dependent).
• This removes the need to navigate away to manage approvals and allows users to review all relevant information—including chain of custody—before approving.
• An approval percentage for the product is shown at the top of the page.
• Approved direct suppliers are marked with a tick icon.
• A new role, Qualified Person, has been added to manage supply chain approval.

6. Supply chain logistics

• Logistics details can now be stored against supplier products to support risk management.
• Logistics are managed under a new Logistics tab within the supplier overview.
• Users can add logistics for individual companies or sites, or record a logistics process type (e.g., Air Freight).
• Logistics information is visible on the hierarchy and to customers at the top of the chain.

7. Assessment score display

• The actual score is now shown when reviewing an assessment, alongside risk, compliance, and audit scores.

8. Sign‑up / login styling

• The Authenticate login and sign‑up pages have been refreshed to align with updated branding.

9. Product variants

• Users with the specifications feature can now store product variants, including language and pack size variations.
• Variants are visible on the product overview page and on the Product Variants tab.
• When sending specification requests, users can request variant details, pre‑populating the specification and requiring suppliers to complete variant‑specific information.

10. Transfer non‑conformances for completion

• Users can now transfer ownership of a non‑conformance to another company for review and completion.
• Transfers can occur multiple times, with optional comments to provide context.

11. Fixes and improvements

11.1. Assessments

• Renewed assessments now create one task per assignee.
• Assessors can now complete external supplier self‑assessments they answered on behalf of suppliers (internal assessments still require a different user).
• ‘Sent assessments’ list updated to remove the reason column and show full reference details, with reasons available via tooltip.
• Added the name of the assigned user when viewing assessments awaiting supplier response.
• Improved user selection when creating new corrective actions.

11.2. Certification

• Certification snapshot updated to include custom schemes, enabling them to appear in Supplier Manager.

11.3. Company profile

• Added Status Comment to the site list when viewing supplier profiles.

11.4. Document management

• Removed truncation of document names when responding to requests.

11.5. KPIs

• Improved performance when viewing individual KPI results.
• Thresholds are now automatically removed when KPIs are archived to prevent errors.

11.6. Product specifications

• Resolved issues preventing product images from appearing on specification exports.
• Improved performance of the specification overview page.

11.7. Site actions

• Added selection of linked users when uploading new non‑conformances.